Here for you.
Frequently asked questions
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free for all orders delivered in Australia.
When will I get my order?
We offer free shipping on all orders delivered within Australia. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is the return policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information at all times.
How do i track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way.
Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Found no answer?
Just hit us up - we'll be happy to help.
